Case studies
Looking Local works in partnership with Jobcentre Plus to extend their national job search service on to digital interactive TV, mobile and the Wii in order to make it available to those without access to a PC or broadband.
Housing Associations across the country have been adopting internet-based Choice Based Lettings (social housing bidding systems) in order to reach government targets for choice of housing for all. These systems can now be extended to be available on DiTV and mobile and partners who have integrated into their Looking Local sites have seen an incredible response and usage.
GP Appointments & Repeat Prescriptions
Over 1,600 GP surgeries - approx 55% of all surgeries in the UK - are in a position to offer their patients the ability to book, amend and cancel GP appointments via digital interactive TV, Wii and mobile phone using the Looking Local portal. Patients can also order repeat prescriptions using the same secure service ensuring a continuity of supply.
This case study was written by Kirklees Council for Looking Local to publish and promote as a peer document; a local authority addressing the areas key and common to service delivery across the local government spectrum.
Looking Local has a national partnership with Transport Direct which allows people to use their award winning service on DiTV, mobile phone or via the Wii. Accessing this key national service offering the latest traffic and travel news as well as journey planning on trains and buses is essential to people across the country whether going on a short trip or planning something bigger.
Current figures show that 10 million adults in the UK are without home Internet access (as reported in the Networked Nation manifesto, June 2010); a figure which becomes more dominant in lower socio-demographic groupings. Many people don't want access, some cannot afford the hardware and/or connection and many more simply do not have the skills to use computers or the web.
Helping to drive financial inclusion – Credit Unions can now give account access via TV & smartphone apps
